Shipping Policy

## Shipping Policy for Fortress & Flame

**Processing & Delivery**

- Most orders ship within 2‑5 business days of purchase.
- Typical delivery time is 5‑12 business days, depending on the item and carrier.
- Some orders may arrive in multiple packages when items are shipped from different suppliers or warehouses.

**Tracking**

- A shipping confirmation email with a tracking link will be sent as soon as your order ships.
- You can also visit our Track Your Order page in the site menu at any time and enter your tracking number to check the status of your delivery.

**Carriers**

- We partner with reliable carriers such as USPS, UPS, FedEx, and DHL.
- The carrier used may vary depending on the item and destination.

**Delivery Delays**

- Please note that seasonal volumes, weather events, and other unforeseen circumstances can occasionally delay shipments.
- We appreciate your patience during busy periods and will keep you updated on any significant delays.

**Questions & Support**

- If you have any questions about shipping or need assistance tracking your order, please email us at support@fortressandflame.com with your order number and we'll be happy to help.